Privacy Policy
Last updated 27 July 2026
Grigori Systems (Pty) Ltd (“Grigori”, “we”, “us”) respects your privacy. This policy explains what personal information we collect through this website, why we collect it, and the choices you have. It is written in line with the Protection of Personal Information Act, 2013 (POPIA).
Information we collect
We only collect the information you choose to give us, plus a limited amount of technical data needed to run the site securely.
- Enquiry details you submit through our contact form: your name, company, email address, role, operation or region, industry, the asset or system you want to discuss, the evidence you already have, and any message you write.
- Basic technical data your browser sends automatically, such as IP address, device and browser type, and pages visited, used to keep the site secure and understand aggregate usage.
How we use your information
We use enquiry details to respond to you, scope a possible assessment, and follow up about the request you made. We use technical data to operate, secure, and improve the website.
We do not use your information for automated decision-making, and we do not sell it.
Legal basis for processing
When you submit an enquiry you consent to us processing those details to respond to you. We also process information where it is necessary for our legitimate business interest in operating this site and communicating with prospective customers, in a manner that respects your rights under POPIA.
Sharing your information
We do not sell or rent your personal information. We may share it with trusted service providers who help us operate, for example email or hosting providers, who are only permitted to process it on our instructions. We may also disclose information where the law requires it.
Retention
We keep enquiry details for as long as needed to deal with your request and to meet any legal or record-keeping obligations, after which we delete or anonymise them.
Your rights
Under POPIA you may ask us to confirm what personal information we hold about you, to correct or delete it, or to object to how we use it. To exercise any of these rights, contact us using the details below and we will respond within a reasonable time.
Security
We take reasonable technical and organisational measures to protect your information against loss, misuse, and unauthorised access. No transmission over the internet can be guaranteed completely secure, but we work to protect your data once it reaches us.
Cookies
This site uses only the cookies and similar technologies necessary for it to function and to keep it secure. It does not use advertising or cross-site tracking cookies. You can control cookies through your browser settings.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last revised. Material changes will be reflected on this page.
Contact us
If you have any questions about this policy or how we handle your information, contact us at info@grigorisystems.co.za.